Effective date: 2 Oct 2025

1. Introduction
Welcome to The Digital Mates (“we”, “us”, “our”). We are committed to protecting the privacy and security of visitors to marketing.thedigitalmates.com (the “Website”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or interact with our Website or use our services.

By using or accessing the Website, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use our Website.

2. Information We Collect

We may collect the following types of information:

A. Information you provide directly

• Name

• Email address

• Phone number

• Company or organization (if applicable)

• Service interest (from contact or inquiry forms)

• Any other information you choose to provide (e.g. in messages, feedback forms)

B. Automatically collected information
When you visit or use our Website, we may automatically collect:

• IP address

• Browser type and version

• Operating system

• Referring URL / page you came from

• Pages you view, time spent, clicks, interactions (analytics)

• Device identifiers

• Date/time stamps

C. Cookies & tracking technologies
We use cookies, web beacons, tracking pixels, and similar technologies to collect usage data and to personalize your experience. Cookies may be first-party or third-party (for example, from Google Analytics, Google Ads). You can manage or disable cookies via your browser settings (though this may affect the functionality of the Website).

3. Use of Information

We may use your personal information for purposes including, but not limited to:

• Responding to your inquiries, requests, or support

• Delivering services or content you request

• Running and managing campaigns, ads, or marketing communications

• Improving, maintaining, or optimizing the Website

• Analyzing usage and trends

• Sending promotional information (if you opted in)

• Legal compliance and fraud prevention

• Aggregated or anonymized analytics

4. Sharing & Disclosure

We will not sell or rent your personal information. We may share data in the following circumstances:

• With third-party service providers (e.g. hosting, analytics, email marketing, ad networks) who help us deliver or improve services

• With advertising platforms (e.g. Google Ads, YouTube) to serve, track, or optimize campaigns

• If required by law, court order, or regulatory authorities

• To protect rights, safety, or property of The Digital Mates or others

Whenever we share information, we require that recipients adhere to confidentiality and security obligations.

5. Data Security & Retention

We employ appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction.

We keep your information only as long as necessary for the purposes identified in this Policy or as required by law. When no longer needed, we securely delete or anonymize data.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights including:

• Accessing or obtaining a copy of your data

• Rectifying or updating inaccurate or incomplete data

• Deleting or requesting erasure of your data

• Restricting or objecting to processing

• Withdrawing consent (where processing is based on consent)

• Data portability

To exercise such rights, please contact us using the contact information below. We will respond in accordance with applicable law.

You may also disable cookies or limit tracking through browser settings, but this may reduce some functionality.

7. Third-Party Links & Embedded Content

Our Website may contain links to third-party sites or embedded content (e.g., “YouTube videos”, social media, advertising). These third parties have separate privacy policies. We are not responsible for their practices. We encourage you to review their policies before providing any personal data.

8. Children’s Privacy

Our Website and services are not intended for children under 13 (or minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us, and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page, and indicate the “Effective date.” Your continued use of the Website after changes constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

The Digital Mates
Email: hello@thedigitalmates.com
Address: Centrum Plaza, 109, Sector 53, Gurugram, Haryana 122002
Phone: +91-9899642018